FAQs
Do you take custom orders?
Most definitely, but only on a limited basis due to the time required. If you have an idea envisioned, let me know and we can talk about the details. Check out my Custom Commissions page for more details on my process. Please note that I will not replicate anyone else's work or designs.
What is your jewelry packaged in?
All jewelry pieces are packaged in my stamped jewelry boxes and are shipped in padded bubble mailers for extra protection. Each order also includes an insert with jewelry care instructions. All of my packaging is created with recycled materials, as sustainable practices and protecting the environment are very important to me. At the moment I do not offer gift wrapping.
How often do you update your shop?
I choose to release some of my work in themed collections. I sporadically do smaller updates consisting of pieces and designs created in-between collections. Collections do tend to sell out quickly, so it helps to be mindful of the release time if you have your eye on something in a collection. Every now and then, I will add a piece separately that doesn't fit a specific theme, like one of my birthstone pieces.
Ethical sourcing?
Ethical sourcing of materials is very important to me; it is important to me that items are produced in an environmentally-friendly manner and that employees and artists are paid sufficiently for their work. I source my materials (stones, metals, packaging, tools, etc.) from individuals and companies that I research and ensure that their practices are responsible and sustainable. At this point, all of the stones that I use are cut by individual lapidaries, who are committed to ethical material sourcing and who I have built working relationships with - you'll see their names in many of my posts. Whenever I possibly can, I choose to support individual artists and small businesses over large corporations.
Do your pieces contain nickel?
My sterling silver pieces do not contain nickel. Sterling silver is an alloy of silver and copper. I ensure that I am purchasing sterling silver sheet and wire that are nickel-free from reputable metals suppliers when buying.
What metals do you work with?
I work with both sterling and fine silver, as well as brass, bronze, and gold.
Do you outsource any of your work?
No, all pieces are created directly by me in my studio. I do purchase the stones, glass accents, and silver-cast plants that I use in my work but all other elements and pieces are forged by me.
Why are your collections/ updates so small?
As an independent artist, it is just me working behind the scenes. This means that I wear all of the hats, including planning the designs, sourcing materials, website updating, photography, bookkeeping, packing orders, social media actually creating the pieces, etc. I also work a full-time day job managing a coffee shop and that can be incredibly time-consuming. All of my jewelry work is completed around my day job schedule, and sometimes I have more time available to create than other times. I'm also trying to ensure that I keep myself healthy with a good work/ life balance with all aspects. While I always wish I could create more for each collection or update, I have to remind myself that I am only one person.
Jewelry of the Month subscription?
It's a definitely a thing! Check out my Patreon page to see all of the details and subscription information. Photos of previous designs for my patrons can be found here and on my social media pages.
Do you allow payment plans?
My website has a variety of ways to allow payment plans. My website is set up to accept both AfterPay and PayPal Pay in 4, a service which allows you to pay in installments while receiving your order without waiting to pay it off.
Shipping details?
Shipping costs are calculated by my website based on postal carrier you choose and the address you enter. Some areas are more expensive to ship to, unfortunately. All packages are shipped insured for extra protection. If an item arrives damaged, please send me a message with photos of the damage so that we can get it worked out. If an item does not arrive, please let me know.
International Shipping?
Due to the demands of the new General Product Safety Regulations, I am currently unable to ship to the European Union. I hope to be able to change this once the regulations are in place and legal questions for small businesses like mine can be answered more fully!
I do ship internationally to almost any country outside of the EU. Like domestic shipping, the shipping costs are calculated by my website based on postal carrier you choose and the address you enter. Some countries are more expensive than others to ship to, unfortunately. Please note that tariffs imposed on packages are outside of my control.
Repairs?
I will do repairs on my own pieces on a case-by-case basis. I sometimes accept repair work for other pieces- just contact me with the specifics to find out if it is a repair job that I will be able to take on.
Do you accept wholesale orders?
I do not currently accept wholesale orders. I do offer some of my designs on consignment contracts.